We would be delighted to show you around one of our nurseries. Please complete and submit the enquiry form and we will contact you to arrange a date and time.

We hope you are able to find the information that you need on our website but we have summarised the key information into a prospectus which can be found here:
Chippenham prospectus
Cheltenham prospectus

This very much depends on the age of your child, how many days you would like and when you would like to start with us. Please complete and submit the enquiry form and we will contact you with more information.

All food and drink is provided at Little Pips Nursery but please bring the following:

• Nappies, barrier cream and wipes (if appropriate)
• Formula milk and bottles (if appropriate)
• At least one change of clothes in a bag – we like messy play!
• A warm coat, hat and gloves (in the winter)
• Sun hat and sun cream (in the summer)

A registration fee of £75 is payable* to secure a place once availability is confirmed by the nursery. Please could we ask that this fee is paid via internet bank using the details below:

HSBC

Sort code: 401753

Account Number: 51549839

Reference: Child’s name

Once we have received the booking form and fee we will send out a letter confirming your child’s place at our nursery. At this point you will be invited to complete full details for your child on our management system, Famly.

*unless funded only (limited places – please contact the office for further details about these options). Additional siblings will not be charged the registration fee.

Family is the electronic management system that we use at nursery to record our children’s progress and development, make bookings, send out invoices, share news and communicate with our parents as well as much more. Once we have confirmed your child’s place at our nursery, you will receive log in details for Famly via email. This will enable you to access your child’s profile and all of the nursery information.

All children are entitled to up to 570 hours of ‘universal funding’ (sometimes called 15 hours) from the government from the term after their third birthday. The funding is released on three dates throughout the year and decreases as the year goes on:

1st September
1st January
1st April

As we are an all year nursery (no term time only), the funding is stretched across the academic year to the 31st of August.

You may be entitled to ‘Extended funding’ (sometimes called 30 hours) which is up to an additional 570 hours of childcare funding. There is also a tax-free savings scheme set up by the government for help with the payment of childcare fees. Please see the following website for further details:

www.childcarechoices.gov.uk

If your child is 2 years old or close to turning 2 years old, you may qualify for 2 year funding. Please see the website above for further details.

An invoice will be generated from the start date through to the 31st of August the following year (Please note, we do not charge fees for bank holidays or Christmas Eve (closure day)). This total amount is then divided between the number of relevant months to produce a consistent monthly amount to be paid. At the top of your invoice, you will see a box which lets you know how much needs to be paid each month. You will need to set this up as a standing order with your bank so that the fees are received by the nursery within the first 3 days of each month.

Yes, we accept both of those at Little Pips Nursery. Please set up the relevant payment so that they are paid to Little Pips Nursery on the 1st of each month.

Please note, there can be a delay of up to 7 days before funds from voucher companies and the tax free scheme are released from an account to the nursery. Please set up the release date prior to the 1st of each month so that fees are paid to the nursery on the 1st of each month.

Yes, we will always try and accommodate adhoc sessions or extensions to hours where we can, although this cannot be guaranteed. If an extra session or extra time is available, it will be booked by the nursery and you will receive a separate invoice for the extra payment.

Yes, we understand that circumstances can change which might mean a change in days or times. We will always try and accommodate changes where we can. Please note, for a reduction in hours or days, a month’s notice is required.